right now, one inquiry
9:04 pm
On most websites, what happens in the next two seconds isn't written down anywhere — so the only person who knows they contacted you is them, and the next form is still one click away. I build the kind that writes it down first, so you can check. Keep scrolling: one inquiry, two websites.
No scanner — I read the site myself and write back, usually the same day on weekdays. Nationwide, from Laurel, Montana.
The two branches
One of them wrote the inquiry down before it tried to email anyone. The other didn't.
The form submits
Your customer gets a thank-you page and closes the tab.
Handed off to email
Nothing was written down before that.
Filtered, quietly
No bounce, no error, no log.
They try the next name
Someone else may answer first.
A conversion may be counted
The report can look fine while the inquiry never reaches you.
A job, a case, or a client can disappear with nothing to show the inquiry existed.
Written down first
Saved before anything is handed to email.
They get a reference number
On screen, in writing, theirs to quote back at you.
Notification work is queued
The alert enters the system without claiming that anyone has seen it.
You decide what happens next
The website cannot make the reply; it keeps the customer details ready when you do.
The submission stays saved
Connected exposes the owner trail; base builds keep capture and email notification separate.
The inquiry is saved before notification, whether or not anyone replies.
I build the second website. Not because the first one looks bad — because the first one can't tell you what it did with your customer.
The record
Every valid submission is saved before notification and gets a reference number. Connected adds the private owner trail; the base builds use email notification without that dashboard. You can test the form you already have.
Be the customer, then see a clearly labeled owner-side example built from the same live request.
-> ray notified - sms + email
Who answers
No account managers, no ticket queue, no “let me check with the developer.” I’m the developer.
I’m also early, and I won’t pretend otherwise — which is why the demo exists: when you can’t point at a wall of logos yet, you’d better be able to show the thing working.
406-690-7082. A text gets answered faster than anything else here — usually the same day on weekdays.
Send your site and I go through it before we ever talk. You start the conversation with findings, not a pitch.
No contract, no exit fees, nothing held back. If you ever go, everything goes with you — the domain, the files, every lead.
Every page is built ahead of time as a file, and the build refuses to finish if it produced anything else. That is the boring half of the job, and it is where most sites quietly give up.
Elsewhere
ResolvHQ is my business-intelligence practice — a separate business with its own product and promise. If you came here about data rather than websites, it’s this way.
Free look, no pitch
Send it over. I'll walk the path your customer takes, find where the handoff goes vague, and write it down for you — rebuild or no rebuild. You keep the findings either way.