Field notes

Field notes on why websites lose leads.

Practical writing on lead capture, local search, and the quietly failing systems businesses run on. No fluff, no filler.

Use these guides to make the next website decision with less guesswork: what to buy, what to keep, how leads hold up, and what customers can actually find.

Guide topic

Planning and buying a website

Work out what you need, what it should include, and how to evaluate the proposal in front of you.

Guide topic

Redesigns, platforms, and ownership

Protect the things worth keeping while you decide what to rebuild, move, or take control of.

Guide topic

Lead capture and measurement

Follow an inquiry from the contact path through the record, notification, and numbers you rely on.

Guide topic

Search, discovery, and trust

Make your business understandable and credible wherever a customer starts looking.